IVOX MUSIC ● Privacy Policy
Last Updated: May 19, 2025
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service and the choices you have associated with that data.
IVOX™ MUSIC (“us”, “we”, or “our”) operates the www.ivoxmusic.com website(s), television, radio, on demand, mobile applications, and streaming services (collectively, the "Service"). By using the Service, you consent to the practices described in this Privacy Policy.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions of Use.
1. Information We Collect
We collect information about you in the following ways:
1.1 Information You Provide
● Account Information: When you create an account, we collect your name, email address, password, and payment information (e.g., credit card details processed through third-party payment processors).
● User Content: If you submit reviews, ratings, or comments, we collect this content.
● Communications: If you contact us (e.g., via email or support forms), we collect the information you provide.
1.2 Information We Collect Automatically
● Usage Data: We collect information about your interactions with the Service, such as the Content you view, search queries, and features you use.
● Device Information: We collect details about your device, including IP address, browser type, operating system, and device identifiers.
● Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on the Service, personalize your experience, and analyze usage trends. You can manage cookie preferences through your browser settings.
1.2.1 Examples of Cookies we use
● Session Cookies: We use Session Cookies to operate our Service.
● Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
● Security Cookies: We use Security Cookies for security purposes.
1.2.2 Information from Third Parties
We may receive information about you from third parties, such as social media platforms (if you log in via a third-party service) or analytics providers, to enhance the Service.
2. How We Use Your Information
We use your information to:
● Provide, maintain, and improve the Service, including personalizing Content recommendations.
● Process payments and manage your subscription.
● Communicate with you, including responding to inquiries and sending service-related notices (e.g., billing updates).
● Analyze usage trends to enhance user experience and develop new features.
● Detect, prevent, and address fraud, security issues, or violations of our Terms of Use.
● Comply with legal obligations and protect our rights.
We also use your information to:
● Provide and maintain the Service
● Notify you about changes to our Service
● Allow you to participate in interactive features of our Service when you choose to do so
● Provide customer care and support
● Provide analysis or valuable information so that we can improve the Service
● Monitor the usage of the Service
● Detect, prevent and address technical issues
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
● Service Providers: We share information with third-party vendors (e.g., payment processors, hosting providers, analytics services) who assist us in operating the Service. These providers are contractually obligated to protect your information.
● Legal Requirements: We may disclose information if required by law, such as in response to a court order, subpoena, or government investigation.
● Business Transfers: If IVOX MUSIC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
● With Your Consent: We may share information with third parties if you explicitly consent (e.g., connecting your account to a social media platform).
4. Your Choices
● Account Information: You can update or delete your account information through your account settings. Note that some information may be retained for legal or operational purposes.
● Cookies: You can disable cookies through your browser settings, but this may affect the functionality of the Service.
● Marketing Communications: You can opt out of promotional emails by clicking the "unsubscribe" link in those emails.
● Do Not Track: The Service does not currently respond to "Do Not Track" signals.
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
6. International Data Transfers
● IVOX MUSIC operates globally, and your information may be transferred to and processed in countries other than your own, including the United States. These countries may have different data protection laws.
● IVOX MUSIC is located in both the United States, and in the United Kingdom. If you are visiting our website, setting up an account with us, or otherwise providing us with your information, you should know that your information will be processed in the United States and/or the United Kingdom, and the United States’ privacy laws and those of the United Kingdom may be different from the laws applicable where you are located.
● If you are located in the European Union, we process your data only to the extent needed to provide you the services or products you have purchased, including by administering your account with us and keeping you updated about events and news related to IVOX MUSIC.
● Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
6.1 Legal Rights of European Residents
Some data protection laws, including GDPR, provide you with certain rights in connection with personal information you have shared with us. If you are resident in the European Economic Area, you may have the following rights:
The right to be informed: You are entitled to be informed of the use of your personal information. This Privacy Policy provides such information to you.
The right of access: You have the right to request a copy of your personal information which we hold about you.
The right of correction: You have the right to request correction or changes of your personal information if it is found to be inaccurate or out of date.
The right to be forgotten: You have the right to request us, at any time, to delete your personal information from our servers and to erase your personal information when it is no longer necessary for us to retain such data. Note, however, that deletion of your personal information will likely impact your ability to use our services.
The right to object (opt-out): You have the right to opt-out of certain uses of your personal information, such as direct marketing, at any time.
The right to data portability: You have the right to a “portable” copy of your personal information that you have submitted to us. Generally, this means your right to request that we move, copy or transmit your personal information stored on our servers / IT environment to another service provider’s servers / IT environment.
The right to refuse to be subjected to automated decision making, including profiling: You have the right not to be subject to a decision and insist on human intervention if the decision is based on automated processing and produces a legal effect or a similarly significant effect on you.
7. Children’s Privacy
The Service is not intended for users under 18 years old. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it.
8. Data Retention
We retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, or enforce our agreements. When information is no longer needed, we delete or anonymize it.
9. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, such as:
● Accessing or obtaining a copy of your data.
● Correcting inaccurate or incomplete information.
● Requesting deletion of your data.
● Objecting to or restricting certain processing activities.
● Withdrawing consent (where processing is based on consent).
To exercise these rights, contact us at privacyterms@ivoxmusic.com. We will respond within the timeframes required by applicable law.
10. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use of the Service after such updates constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
● Email: privacyterms@ivoxmusic.com
Thank you for visiting IVOX MUSIC. We are committed to keeping your data safe.